1. Introduction
Mihir Wood ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Request a quote for custom furniture.
- Create an account on our website.
- Subscribe to our newsletter or promotional communications.
- Contact our customer support team.
The types of information we may collect include your name, email address, phone number, shipping and billing addresses, and project preferences.
3. Use of Information
We use the information we collect to:
- Process and manage your orders and projects.
- Provide personalized design consultations.
- Send order confirmations and shipping updates.
- Improve our website functionality and customer experience.
- Communicate promotional offers and brand news (with your consent).
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted partners who assist us in operating our business, such as:
- Logistics and delivery partners to ship your furniture.
- Payment processors to handle secure transactions.
- Professional advisors (legal, tax, etc.) when required.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and analyze traffic patterns. You can manage cookie preferences through your browser settings.
6. Data Security
We implement industry-standard security measures, including SSL encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse.
7. Your Rights
You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise any of these rights, please contact us using the details provided below.
For privacy-related inquiries, please contact our Data Privacy Officer at privacy@mihirwood.com.